Last updated: 4 September 2026
This Privacy Policy explains how SheMarketplace Projects collects, uses and protects personal information when you visit or use our website.
SheMarketplace Projects ("we", "us", "our") operates a community marketplace that publishes community projects, connects them with funders and donors, and showcases local businesses. This policy explains what personal information we collect, why we collect it, and how you can control it.
By using our website you agree to the practices described in this policy, together with our Terms & Conditions.
Information you give us: your name, email address, phone number and profile details when you register an account; the content you choose to publish (projects, businesses, funding updates); and any messages you send us through the contact form.
Information collected automatically: technical data such as your IP address, browser type, device information and pages visited, collected through cookies and similar technologies to keep the site secure and understand how it is used.
Donation information: when you make a donation or payment, the transaction is processed by a third-party payment provider. We receive confirmation of the transaction and may store a reference, but we do not store your full card or bank details.
We use your information to provide and improve the marketplace: to create and manage your account, publish the content you submit, match projects with funders, process and record donations, send service notifications, moderate content, and respond to your enquiries.
We may also use aggregated, non-identifying information for analytics and to improve our services. We do not sell your personal information to third parties.
We use essential cookies to keep you signed in and to remember your preferences. Optional analytics and preference cookies help us understand how visitors use the site and remember your choices such as theme colour. You can control cookies through your browser settings; disabling essential cookies may prevent parts of the site from working.
Content you publish publicly — such as a project page or business listing — is visible to other visitors by design and may be indexed by search engines.
We share information only in limited circumstances: with service providers who help us operate the site (hosting, email, payment processing), when required by law, or to protect the rights and safety of our users and the public.
We keep your account information for as long as your account is active, and contact messages and records for as long as needed for administrative and legal purposes. We apply reasonable technical and organisational measures to protect your data, although no method of transmission over the internet is completely secure.
You can update or delete your profile from your account settings. You may ask us to access, correct, export or delete personal information we hold about you, or to stop processing it, by emailing info@shemarketplace.org.
If you believe your data has been handled improperly you may also lodge a complaint with your local data protection authority.
Our services are intended for users aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
We may update this policy from time to time. Material changes will be announced on this page, and the “Last updated” date above will be revised. Continued use of the site after changes take effect means you accept the updated policy.
Questions about this policy? Contact us at info@shemarketplace.org.